I arrived at Vanilla 14 months ago with long hair that reached down to the middle of my back. When asked to describe it, I said it was fine and therefore sometimes struggled to retain volume, prone to the odd frizzy day but (ignoring the split ends due to being overdue a cut), it was in good condition. Michelle then showed me my hair was actually weak, thin and damaged almost through it's entire length.
At that point, it would have been easy for Michelle to push me into having a cut that I did not want in order to solve the problem in one hit. Instead, we talked about what length I was happy to go to. I wanted to keep as much length as possible and so we agreed a plan where she would take a good couple of inches off every other cut and just nip the ends in-between.
I was also advised (not pressured) to change from my popular high street products to Aveda Shampure and Damage Remedy Intensive Restructuring treatment (daily rather than weekly). This meant I could retain the length and still get on top of the damage, albeit over a longer time. I have not looked back since! Now I am one cut away from having completely damage-free hair and whilst it might not look significantly different to the untrained eye, the difference is remarkable - I can curl, straighten, volumise and generally style my hair however I like and not only does it do what it's told, but stays there.
I can't recommend Vanilla, Michelle, her lovely team or Aveda products highly enough.Mrs Janine Kimberly
Since my first visit to the salon, I have experienced a gradual and continuous improvement in my hair and my physical wellness. The advice on home care and product use I have received supports outstanding styling and colouring by Michelle initially and later this has been maintained by Selina who is a graduate from the in house training. The personal relationship is given high priority at the Salon and this has been a contributor to members of my family group being very happy to transfer to the stylists of their choice after coming along to take advantage of some of the brilliant introductory offers. The introduction of the Spa has had a huge impact on my experience at Vanilla delivering excellence in the use of Aveda products in a variety of massage techniques and offering customised facials which have been the best I have ever had. I can recommend the entire range of therapies unreservedlyRuth Cassar